Yes, satellite is inherently reliable and is not susceptible to issues like cables being dug up and distance to the local exchange.

Yes, as long as your office has no restrictive covenants that prohibit the installation of a small satellite antenna. Access to the service is only determined by the ability to point the antenna at the right part of the sky. (Much in the same way that a “Sky” dish works).

The answer depends upon your needs. We are able to provide 100% UNCONTENDED service to each and every business if required. However, most customers are happy to share the service with other users to reduce costs. We offer a number of standard packages that are designed to be comparable to those from terrestrial Broadband providers.

It was certainly true that five years ago the technology was expensive and more complex. Due to advances in technology satellite has never been more affordable than it is today. Couple this with the regional grant schemes that are available in many areas and the result is an extremely competitive alternative to terrestrial cable even where it exists already.

How long will I have to wait to get connected?

Typically delivery of a solution is 4-6 weeks from receipt of order and satisfactory site survey.

Yes the service offering is fully scalable on the same hardware. Most customers will be able to start small and grow their bandwidth as needs demand.

The external satellite dish is a little larger than a typical sky dish. (96cm diameter to 1.2m in the North of Scotland).

The indoor equipment is normally no larger than a couple of set top boxes and can easily be incorporated into the smallest of office space with ease.

In the unlikely event of a problem with the equipment Prism operates a full support and repair service anywhere in the UK. A telephone help line is provided to all business customers to ensure practical help is on hand to isolate problems and correct faults.

Don’t worry, we pride ourselves on our customer support at all stages of the sale. We will send technical advisers to talk you through the options and ensure you chose the right package to meet your needs.

We recognise that some customers need the flexibility to change as their business changes. We only require a 12 month min contract to establish this service. We also recognise that some regions will ultimately get terrestrial broadband and those customers lucky enough to have a choice may prefer to move to terrestrial broadband if and when it becomes available. In practice many customers prefer to leave the satellite system in place to provide backup to terrestrial broadband especially if they are marginal in terms of coverage.

To learn more about how this can benefit your business call our friendly technical advisors today and they will advise you how best to proceed and whether Satellite Internet is right for your business.